FAQ's
Pricing is really simple. "By request" consumers pay $2.25, whereas regular weekly customers pay $1.99. Large bedding items and dry cleaning are priced by the piece.
We bill your credit or debit card directly. We will email you a detailed invoice each time your card is billed. You can also receive invoice totals by text.
Delivery and pickup are free of charge. Nevertheless, there are service costs in some places that we find difficult to service.
To ensure you don't forget, we've set up text and email reminders. However, we reserve the right to charge a $40.00 missed pickup fee to cover costs if you fail to put your clothing out or cancel on the day of pickup.
No issue. To modify your Pickup/Delivery Instructions, simply log into your account after leaving the laundry somewhere we can reach it. If a customer is not home, they frequently ask us to put their laundry in the foyer or at their back door. Please choose a drop-off location that is shielded from the weather whenever you can.
Yes, we do provide washing bags for sale. Our laundry bag can accommodate up to four loads of laundry (around 40 pounds) and is made entirely of nylon.
**Please be aware that there is no return for laundry bag purchases.
**Laundry bags may be delivered separately from laundry in some regions since they must be delivered from our warehouse.
We offer laundry pickup and delivery service only in Houston, Texas.
It's simple to get started. Make an account, arrange for your initial pickup, and then let us handle the rest. It only takes a few minutes to complete.
It's simple to get started. Make an account, arrange for your initial pickup, and then let us handle the rest. It only takes a few minutes to complete.
Make an online or account-based pickup appointment. Our driver will pick up your laundry if you leave it in the specified location on the day of pickup. After being expertly cleaned to your specifications, your clothing are usually returned to your door the next business day.
Returns for most orders are processed in a single business day. Depending on the weight and volume of your laundry, delivery can take place on the following working day in some locations or during times of high volume.
To guarantee effective service, a minimum weight requirement is in place for each order. Minimums are explained in detail prior to the time of your collection and may differ depending on the location and service type.
We provide a variety of detergent options, such as free & clear and standard. Additionally, you might ask for color-safe bleach or fabric softener. You can change every preference in your account.
Yes. For fragile materials, cold water washing, or separating particular items, you can leave extra instructions.